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NYWD Frequently Asked Questions

Your Wholesale Designer Eyewear Partner - All You Need to Know

At NYWD, we empower retailers across the globe to stock authentic designer eyewear with confidence, ease, and profitability. Below are the most frequently asked questions from optical shops, fashion boutiques, e-commerce entrepreneurs, and international resellers who trust NYWD for premium wholesale eyewear distribution.

About NYWD Products

Q: Are NYWD’s eyewear products 100% authentic designer brands?

A: Yes—every item we sell is guaranteed to be 100% authentic. We source directly from luxury eyewear manufacturers and authorized distributors, so you can be confident that the brands you stock are genuine. Each product arrives in its original packaging, which includes the brand’s official case, cleaning cloth, authenticity card, and other accessories when applicable. At NYWD, we take pride in offering only real designer eyewear—no replicas, no compromises.

Q: Are all NYWD glasses and sunglasses brand new?

A: Absolutely. All eyewear listed on our B2B platform is factory new, never used, and never refurbished. Each item is stored and shipped with meticulous care from our climate-controlled facility in Brooklyn, NY to preserve its condition. Retailers can expect every frame to arrive as if it came directly from the brand itself.

Wholesale Ordering & B2B Support

Q: Can I order wholesale designer eyewear without a minimum order quantity?

A: Yes. NYWD offers a rare and valuable benefit in the luxury eyewear wholesale space: no minimum order requirement . This means you can purchase one pair or one hundred, depending on your store’s needs. It’s perfect for boutique retailers, new businesses testing product lines, or anyone who wants to avoid tying up capital in excess inventory.

Q: How does NYWD help retailers choose the right eyewear for their customers?

A: We know that stocking eyewear is not just about having inventory—it’s about curating a collection your customers will love. That’s why NYWD offers hands-on support from our trend analysts and product specialists. Whether you serve a high-fashion urban demographic or a family-focused suburban base, we help tailor your selections to match local market demand. Our recommendations consider current style trends, sales performance data, seasonality, and your store’s branding.

Q: What if I need to reorder best-selling eyewear styles quickly?

A: NYWD’s intuitive B2B web portal makes reordering effortless. You’ll have full visibility into your previous purchases, sales analytics, and available stock. Combined with same-day shipping , you can restock your top-selling frames before you miss a single sale. It’s our way of helping you stay lean and responsive to customer demand.

Shipping & Delivery

Q: How fast can I receive my order after purchasing from NYWD?

A: We prioritize speed and reliability. Most orders ship out the same business day if placed before 2 PM ET. Orders placed after that time ship the following business day. For our U.S. clients, this means restocking can happen within 1–3 business days. International clients benefit from quick dispatch times, global shipping options, and complete tracking for peace of mind.

Q: Can I order from NYWD if my store is located outside the United States?

A: Yes! NYWD serves clients in over 30 countries. Whether you’re in Europe, the Middle East, Asia, or beyond, you can purchase wholesale designer eyewear through our platform. We partner with international couriers to ensure your order arrives safely, quickly, and with full customs documentation.

Q: Will international orders incur duties or taxes?

A: Depending on your country, international shipments may be subject to import duties or local taxes. These fees are assessed by your local customs authority and are the responsibility of the buyer. We recommend checking your local import laws for accurate information prior to ordering.

Q: Does NYWD offer free shipping?

A: Yes. We offer free shipping on your first order , and U.S.-based partners receive free shipping on all orders over 100 units. This perk helps reduce your overhead while maximizing value.

Payment, Returns & Policies

Q: What payment options does NYWD accept?

A: We accept a wide range of payment methods to accommodate our global clientele. These include Visa, Mastercard, American Express, Discover, PayPal, wire transfers, ACH, and even cryptocurrency via Coinbase. Your payment is secured and processed through trusted systems to ensure privacy and reliability.

Q: What is your return policy for wholesale orders?

A: We stand behind the quality of every product we ship. If you receive a defective item, you can return it within 30 days for a full refund or replacement. While returns are rare due to our quality assurance process, we make it simple and hassle-free when needed.

Eyewear Inventory & Trend Insights

Q: How often does NYWD update its designer eyewear inventory?

A: We refresh our inventory daily. Our “New Arrivals” section is continuously updated with trending styles, newly released collections, and seasonal bestsellers. Clients also receive email alerts on major inventory drops to stay ahead of retail demand.

Q: Can NYWD help me identify and stock trending sunglasses and optical frames?

A: Yes. Our trend analysts monitor fashion runways, consumer behavior, and brand releases to identify what’s hot in the eyewear market. We then share these insights with you—helping you choose frames that match your target audience’s taste and current market trends. This support gives you a competitive edge and reduces the guesswork in stocking your shelves.

Q: What kinds of products does NYWD specialize in?

A: We offer a wide spectrum of designer eyewear, including:

- Wholesale designer sunglasses
- Optical frames for men, women, and children
- High-end boutique labels
- Exclusive collections like Phillipe Charriol eyewear
Our portfolio is curated to balance timeless classics with cutting-edge designs—ensuring your store stays both relevant and profitable.

Retail Strategy & Business Benefits

Q: How does NYWD help my store improve profitability?

A: Our mission is to help you stock premium eyewear at a fraction of the retail cost, reducing your cost-of-goods and increasing your margin. With no minimum order quantities, you can manage your inventory based on what actually sells—not what you’re forced to buy. Add same-day shipping and trend support, and you’ve got a streamlined supply chain that helps you sell smarter, not harder.

Q: What if I don’t have much space to store large quantities of inventory?

A: No problem. Our no-minimum policy and fast shipping allow you to run a lean inventory operation. You can order frequently in smaller batches, freeing up shelf space while keeping your selection fresh. This is especially valuable for boutique shops or urban stores with limited backroom space.

Q: Can I visit NYWD’s warehouse before becoming a wholesale partner?

A: Yes, we welcome both prospective and existing clients to tour our Brooklyn-based warehouse. It’s a unique opportunity to see our operation in action, preview inventory firsthand, and meet the team behind your account. Schedule a visit through our Contact Page.

Becoming a NYWD Member

Q: How do I open a wholesale account with NYWD?

A: It’s simple. Visit nywd.com/register and fill out the form. One of our specialists will reach out for a quick intro call to learn about your business. After that, you’ll gain immediate access to our wholesale catalog, pricing, and exclusive B2B portal.

Q: What benefits come with being a registered NYWD partner?

A: As a member, you gain:

- Access to 100% authentic designer eyewear at wholesale prices
- No minimum order quantities
- Same-day U.S. shipping
- Personalized product curation
- Daily updates on trending styles
- Support from trend analysts and account managers
- Full access to our streamlined B2B ordering portal