FAQ

Yes, absolutely! All items sold in our B2B shop are 100% authentic, ensuring you receive genuine, high-quality eyewear.

Yes, all products sold by NYWD are brand new and come in the original manufacturer's packaging, complete with case, cloth, card, and other applicable accessories.

We have no minimum order requirement. While many of our clients buy in bulk, we welcome you to try our products with an order as small as one piece.

Certainly! NYWD ships worldwide. We offer various shipping options, which you can view and select at checkout.

Most orders are shipped within 24 business hours. Delivery times vary based on the shipping method, with international orders potentially taking a few extra days. You will receive an order confirmation email upon placing your order, followed by another email with your tracking number once the order is shipped.

We accept all major credit cards, PayPal, wire and ACH payments. We also accept cryptocurrencies through the Coinbase payment system.

We update our B2B shop daily with new products. Keep an eye on our 'New Arrivals' section, which is regularly refreshed. We also send out 'New Arrival' emails for significant updates to our inventory.

Yes, we offer free shipping on your first order and on any subsequent orders of over 100 pieces within the US.

We offer free returns within 30 days for any defective items you may receive.

Yes, international shipments may incur additional fees for duties and taxes as determined by your local government. Please check your local laws to confirm.

Absolutely! Our expert team is available to assist you with product selection and inventory management, ensuring you find the perfect fit for your business needs.